The anime streaming service Crunchyroll was reportedly hacked on Thursday. Details on the hack surfaced when an anonymous individual claimed to possess user information and posted a list of login details for several Crunchyroll Premium accounts via X on Thursday. The post has since been removed from the social media site, but the alleged breach has sparked concern among subscribers who worry that their information could have been compromised.
Several users reported that the Crunchyroll website was not allowing people to change their passwords. Polygon checked this claim and confirmed the usual procedure to change a password did not function at the time of publication. Representatives at Crunchyroll have not confirmed that the streaming service was hacked, but Polygon reached out to the company for comment and will update this article as we hear back.
That said, if you’re among the people who are worried about the security of your account, there are some steps you can take to protect your account (in addition to changing your password). The rest of this article will show you how to change your Crunchyroll password and how to check if someone else has accessed your account. It will also provide general information on how to spot suspicious activity on your account.
How to tell if your Crunchyroll account was hacked
Crunchyroll has not confirmed that the platform was hacked in late January. That said, there are several ways you can monitor the activity of your account and spot a potential account hack. This advice applies to those worried about a specific widespread hack or anyone concerned about their account security more generally.
Here are some signs your account has been compromised:
- Your login password or email changed without your knowledge.
- There is activity on the account, like shows watched or changes in the account, that you don’t recognize.
- There is a device tied to your account that you don’t recognize.
Another great resource is the website Have I Been Pwned. You can enter your email there and it will check if your information has been tied to a particular breach. Once you have determined if you’re at risk, you can revoke account access to users or change your password.
How to change your Crunchyroll password
At the time of writing, there is an issue with the Crunchyroll site that doesn’t allow you to change your password using the steps below. We’ve kept the information here for your reference and we’ll update the post once this post once Crunchyroll’s password services are functioning.
You can access your Crunchyroll account on several platforms. This guide will go over how to change your password on a computer and browser.
- Log in to your Crunchyroll account via a browser.
- Click the circular avatar image in the top right-hand corner of the website.
- The previous step will open a drop-down menu with several options, click “Settings.”
- This will bring you to the “Account Settings” page. On the left-hand side, there is a list of account options. Under the section labeled “Account,” click “Password.”
- From there, follow the prompts in the form and type in your current password and the new one in the fields. Click “Change Password” below and voila! You’re good to go.
How to see if someone is using your Crunchyroll account
In addition to changing your password, it’s also a good idea to review the list of devices that have access to your account. This will show you if someone is using your account without your knowledge. Here is how to do that:
- Log in to your Crunchyroll account via a browser.
- Click the circular avatar image in the top right-hand corner of the website.
- The previous step will open a drop-down menu with several options, click “Settings.”
- This will bring you to the “Account Settings” page. On the left-hand side, there is a list of account options. Under the “General” section, click “Device Management.”
- This will bring you to a list that shows all devices that used your account. Review the list and click “Deactivate” if you don’t recognize one.
